Fault finding and repairs
If your gate has stopped, behaves unpredictably or will not lock, tell us what is happening and we’ll discuss the next step.
A gate may fail to open or close, stop part way, move unevenly, or ignore a remote or access control command. You may also notice a motor running without movement, a locking fault, or safety devices preventing normal operation.
Let us know whether the fault affects one leaf or both, when it started, and whether there are any warning lights or messages. This helps us discuss the likely checks before a visit.
The cause may be mechanical or electrical. Depending on the system, diagnosis can involve the gate movement, hinges, above-ground or underground motor, control board, remotes, access equipment, safety devices and locking mechanism.
We’ll explain what we find and discuss the repair or replacement parts needed before extra work is carried out. Please do not force a gate that is stuck or bypass a safety device.
We handle gate repair enquiries across Berkshire for homes and business premises. Send a description of the fault, your location and, if known, the gate or automation make. A photo of the equipment can also help us identify it.
If the gate is working again but needs regular checks, see our gate servicing plans from £250.
Tell us about the fault
Call or send an enquiry with the symptoms and your Berkshire location.
